Thai Airways: Review of Business Class LAX-ICN-BKK

Thai Airways Business Class Review LAX-ICN-BKK

Amazing Thailand logo

Sawasdee Ka!  That is the first greeting I hear upon entering my Thai Airways (ThaiAir) international flights to Bangkok.  With two hands put together, as if in prayer and a bow with the head.  I like this already!  It feels very respectful.

Thai Airways Logo

My flight aboard Thai Airways International’s Boeing 777-300 service from Los Angeles International Airport by way of Seoul Incheon to Bangkok Suvarnabhumi International Airport in Royal Silk Class (Business class ThaiAir) was nothing less than amazing!

ThaiAirways Business Class Review

Business class passengers boarded the plane through door 1L and economy class passengers boarded through door 2L. Since there was no cross-cabin traffic, the boarding process was smooth and easy and allowed the flight attendants to greet each passenger, serve pre-departure drinks and assist with any other passenger needs. The inflight service started about thirty minutes after we departed runway 1L.

Thai airways Business Class Review LAX-ICN-BKK

Some of the highlights included the following:


ThaiAirways Stewardess

  •  Attentive customer service in full native, but professional outfits.


  • The meals: menus were distributed out of LAX. The menus included information for both the Los Angeles-Incheon segment and the Incheon-Bangkok segment.  You could argue that there is really no point of menus, but I think it is a nice touch and makes the service appear more sophisticated.
ThaiAirways Menu

ThaiAirways Menu

ThaiAirways Menu

ThaiAirways Menu 2


ThaiAirways Menu

ThaiAirways Menu 3

  • Actual silverware! We can’t bring on water, but we do get dull knives! (stab at the TSA!)
  • Unlike some airlines that have miniature liquor bottles, Thai Airways carries full-size bottles and mixes drinks to order on a service cart.
  • We were offered hot towels multiple times during the course of the trip.
  • One amenity that stood out was the blankets, they were quilt style and packaged wrapped, so they were clean, soft and warm.


  • Large monitors with on demand video and audio, USB port and a power plug.

Business Class Seats

  • A lie flat style seat which reclines to 170 degrees for sleeping,  in a staggered layout with each seat having laptop power and USB power port.
  • I have heard complains when compared to their other planes, that these seats are inferior business class angled seats and that you feel like you slide down as you sleep, yet I experienced no problem with them.
  • I used the panel on the arm rest to change the seat to an angled bed. When the seat converts into a bed, even though it is a bit of a slant, your feet enter into a console in the seat in front of you. It was more comfortable sleeping on your side, ranther than your back on these seats.
ThaiAirways Business Class Seat

ThaiAirways Business Class Seat

  • Entertainment is on demand and offers 30 movies, 110 CDs, information and 31 games.
  • ‘Three-point’ seatbelt where the sash comes down from your shoulder, as well as a lap belt
  • A pivoting hinge on the arm swings the table back towards the video screen so you can easily slide in and out of the seat without folding the table up.
  • I have heard compared to their other planes these seats are inferior business class angled seats, yet I had no problem with them.
  • After dinner, the lights were dimmed and water bottles were handed out to every passenger on ThaiAirways.

Thai Airways International

  • There was a short time on the ground in ICN (Incheon) International Airport
ICN Airport

ICN Airport

Thai Airways International

Beware of some pitfalls:

  • One difficult point about flying through Incheon on ThaiAir is that there is a pre-boarding security inspection. They no longer have direct flights from LAX to BKK, which got discontinued recently. All liquids and fruit must be disposed of, including any bottled water purchased in the terminal or taken from the last flight. All passengers were required to disembark so the plane could be serviced and a new crew could board.
  • Also, hang on to your boarding pass, as it is the same one from LAX-ICN as it is for ICN to BKK.  I have never experienced this before, but this is my first time flying ThaiAir.
  • I have heard stories from other ThaiAir passengers that the have experienced this same issue while going through ICN and that it can be a huge problem if the crew of ThaiAir LAX never gives you boarding passes for the ICN-BKK portion of the flight!
  • Royal Silk Class passengers on ThaiAir also enjoy priority reservations, baggage handling and late boarding privileges. They have a generous 66 lbs. (30kg.) baggage allowance, 125% mileage accrual with Royal Orchid Plus frequent flyer program on ThaiAir, plus the use of ThaiAir and Star Alliance airport lounges worldwide.
  • This was my first time transitioning Incheon since they opened the new mid-field concourse. It is a pleasant sunny airport with modern architecture. Within a few minutes, we had cleared the security screening and returned to the departure level.

Thai Airways Business Class Review LAX-ICN-BKK

Once on the ground, I snapped a few photo of Thai sculptures in the BKK (Bangkok) Intenational Airport. Just past immigration, it is a large scale sculpture of one of the most famous episodes in Hindu mythology called the Samudra Manthan or “churning of the milk ocean”. It is an impressive sculpture that illustrates that the Thailand culture has strong Hindu and Vedic Brahminist roots.

Bangkok Airport

Sculpture inside of BKK Airport

And this funny sign for the Monks to check in at the Thai Airways International ticket counter!!


Monk sign

Thai Airways International

Overall, you will not be disappointed in getting some great service and shut eye during your trip to Bangkok from Los Angeles using Thai Airline.

And when you get there, be sure and take a trip down the  hao Phraya River, take a cooking class at Amita Thai Cooking School, explore the Temple of Dawn in Bangkokride a longtail boat out to James Bond Island or head on over to Malaysia and relax for a while.


Disclosure:  My trip to Bangkok, Thailand was provided by Thai Airways International, in conjunction with the Tourism Authority of Thailand.

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  1. Bethaney - Flashpacker Family January 27, 2014 at 7:56 pm

    Looks like a nice business class service!

    • admin January 27, 2014 at 10:05 pm

      It was amazing!

      • jeff June 4, 2015 at 7:02 pm

        I had those seats last Jan and Feb 2015 but for 2015 summer schedule, I had an old B777 with old seats… (This May/June). that’s a high robbery at 5,600usd the return trip… EVA AIR has better seats and would have cost me only 3,700usd. Thank you THAI…

        • Cacinda Maloney June 4, 2015 at 7:11 pm

          Yes, make sure you know which airplane you are on. However, sometimes I don’t know either which plane I will get.

  2. Ozaer June 4, 2014 at 10:25 pm

    Cindy! that was awesome..I will defly have to book this flight—even better was they paid for it heheh…good work!

    • admin June 5, 2014 at 11:00 pm

      It was awesome!

  3. BizGUy December 8, 2014 at 10:50 am

    Hi Cacinda, VERY helpful insights. I had a few questions…
    I am relocating to Chiang Mai for business… company taking care of flight, however has asked I fly economy…

    Econ Flight LAX-ICN-BKK-CNX 1000
    BizClass LAX-ICN-BKK-CNX – 3500

    Do you remember anything about the economy area or their experience? Did it seem comfortable? I am thinking of shelling the extra 2500 for the biz class seat. I do not even want to be awake, so comfort is pivotal for me… thoughts? GREATLY APPRECIATED.

    • Cacinda Maloney December 8, 2014 at 11:36 am

      Actually, I have flown in their economy section before and it is quite comfortable, as they serve full on regular meals with drinks for their passengers as well. Otherwise, the econ seats are about the same as other airlines, it was their service that was outstanding.

  4. […]  My trip to Bangkok, Thailand was provided by Thai Airways, in conjunction with the Tourism Authority of […]

  5. Barney October 18, 2016 at 8:38 pm

    Having recently flown Thai business recently between Australia and Thailand, I must say that I am jealous! My experience was not nearly as good and our seating areas onboard were not as good either. I have read they are upgrading the planes soon on this route – can’t be soon enough!

    • Cacinda Maloney October 20, 2016 at 11:46 am

      Oh man, so sorry to hear this…

  6. Sam December 13, 2016 at 8:30 pm

    I also had the same boarding pass when transiting with Thai Airways! I thought it was weird because so often I leave it in the back of the seat! Actually now I think about it, its amazing I didn’t lol. Business class looks fantastic. Can’t wait to try it one day!

Comments are closed.